Financial companies NEED their own Investors Relationship + Customer Care platform to converse with stakeholders, engage & gain shareholders, and deal with clients ´concerns.
Among other FinanceHUB features, Investors´ relationship + customer care managers are able to:
- Drive customer care within their own social platform.
- Let customers interact with them: questions, suggestions, petitions,…
- Take care of clients´ complaints and concerns to gain social reputation, confidence and trust.
- Answer questions openly or privately to drive conversations according their interest.
- Converse with upset customers to convert them in Bank brand ´s advocates.
- Keep informed and converse with shareholders and clients.
- …and many more!